Pro-Idee

Goodbye but not Farewell ...

As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.

Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.

Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!

Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.

Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Disinfect your mobile phone, keys, remote control in minutes. Without using chemicals. Without wiping.

Ingeniously versatile: UV-C box and stick in one. Eliminates bacteria and viruses. At home and while you’re out and about.

Simply put your smartphone, key, face mask etc. in the box and close the lid. The 6-minute sterilization cycle starts and stops automatically. A lamp irradiates the contents with antibacterial UV-C light. This way, bacteria and viruses are killed. Particularly practical: You can remove the stick-shaped UV-C lamp and take it with you. So you can sterilize keyboards, toilet seats, mattresses etc., not only at home but also while you’re out and about.
No liquid disinfectant, no chemicals.
254nm UV-C light eliminates pathogens by destroying the DNA of the microorganisms. A safe method that has been tried and tested for years, e.g. it is also used to disinfect drinking water.
Lithium-ion battery for approx. 3 hours of running time.
Charging time approx. 2 hours (USB cable included, power adapter sold separately). To be on the safe side, the stick switches off automatically when it is brought into a vertical position or when the light is directed upwards*. Size of the box 24 x 13 x 7.54cm (9.4" x 5.1" x 3.0") (W x D x H), weight 365g (12.9 oz). Removable UV-C stick 19 x 4.5 x 2.6cm (7.5" x 1.8" x 1.0") (W x D x H). A countdown timer shows the exposure time.

*Safe when used as intended. But during disinfection, please never direct the UV light onto the skin or into the eyes. Keep away from children.

Use the UV-C-Box, the portable UV-C stick for contactless, chemical-free disinfection of e.g.
• Bathroom and toilet, kitchen, children’s room, workplace
• Chopping boards, knives, kitchen utensils
• Nail care utensils, toothbrushes, toys
• Mobile phones, landline phones, earphones and headphones, watches, jewellery
• Doorknobs, light switches, handrails
• Keyboards, controls, gear levers
• Pet blankets and accessories

You can remove the UV-C lamp stick for portable use.

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Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.

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