Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Real Rose Flower Arrangement
Real roses – but with lasting beauty.
- Indistinguishable from freshly cut roses.
- Composed of 11 roses in five red tones.
- A subtle scent completes the magic to perfection.
- The bowl shows off the bouquet brilliantly. Also ideal for wedding and festive tables.
- Gift service
- Secure shopping
Real Rose Flower Arrangement
Real roses – but with lasting beauty.
- Indistinguishable from freshly cut roses.
- Composed of 11 roses in five red tones.
- A subtle scent completes the magic to perfection.
- The bowl shows off the bouquet brilliantly. Also ideal for wedding and festive tables.
- Gift service
- Secure shopping
Real roses – but with lasting beauty.
No water, no care. With glossy nickel-plated bowl.
Indistinguishable from freshly cut roses.
Picked in the prime of their beauty, the moisture from the plants is removed in a process taking days, and replaced by a preserving liquid. Carefully dried and cleaned, the flowers and leaves are now perfectly preserved, and are immaculate in terms of colour and shape. They can last for up to 2 years (please protect from direct sunlight and do not touch them often).
Composed of 11 roses in five red tones.
Orange, coral, purple, flame and baccarat red give the bouquet a modern colourfulness. Dark green, shining ivy leaves frame the densely arranged bouquet and form an elegant contrast with the velvety matt look of the roses.
A subtle scent completes the magic to perfection.
A perfume oil concentrate (made in Germany) replicating their natural fragrance gives each of the approx. 6cm (2.4") tall flowers a delicate rose scent – for up to 6 months. (On request available without scent.*)
The bowl shows off the bouquet brilliantly. Also ideal for wedding and festive tables.
Silvery shimmering nickel-plated metal. Measures 16cm (6.3") diameter, 10cm (3.9") H. Bouquet: 25cm (9.8") diameter, 20cm (7.9") H. Overall weight approx. 580g (20.5 oz). Simply remove dust by brushing or blowing (please do not clean with water). Made in Germany.
* Please contact our service team.
