Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Snuggle up in the softest throw blanket. Wonderfully light against the skin.
Ideal gift: Enchanting rag dolls that hold a soft flannel blanket.
Festive, but not too loud. With an intricately woven edge and sparkling snowflakes.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
The hot-water bottle deluxe: With handmade cover made of the finest Huacaya alpaca fur.
A feast for the eyes: Radiantly beautiful, in bright Christmas colours.
High quality bonded leather: Waterproof, stain resistant and permanently beautiful.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.
A rare table linen with a sophisticad linen look and fully easy-care. And pleasingly affordable.
Only precious cashmere is comparatively soft to the touch when worn.
Wellness for four-legged friends: Cosy cushion bed with sheep’s wool and natural Swiss stone pine.
Superbly soft fleece envelops you with softness and warmth like a cocoon. Without slipping off.
Worked in two layers, with elaborate star embroidery and breakthrough pattern.
All the benefits of high-tech Tencel® fibre. And does away with annoying duvet covers.
Beautiful Italian design. And foldable: Perfect garden chair for terrace, garden, pool, ...
High quality bonded leather: Waterproof, stain resistant and permanently beautiful.
Beautiful linen for indoors and outdoors that creates a holiday feeling. Made of 100% cotton – hard-wearing and stain repellent.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
The brightly coloured, iconic motif is created using a precise single-thread chain stitch technique.
Lasting beauty – just wipe to clean. For indoor and outdoor use.
Fine table linen. Elegant, softly flowing fabric, elaborately adorned with glittering stars.
At last a dustmite proof sleeping bag. Perfect for people with allergies.
Typically Provencal: Olive patterned table linen. 100% cotton - but 100% hardwearing.
As light and as soft as a cashmere throw. As easy to care for as a hand towel.
Beautiful on both sides: The photoprint cushion with a surprise on the reverse side.
As cosy and lightweight as fleece - yet made of pure silk. A delight against your skin.
A table runner resembling a painting. Unique weaving method with innovative, tricoloured pixel technique.
Stain repellent, non-fading and easy-care. Durable woven Panama fabric. For indoors and outdoors.
Lovely soft fleece and wonderfully warm: Ideal for either one person or to share.
Silky soft with a luxurious thick pile and subtle colouring – yet surprisingly affordable.
Protects your table from scratches and stains. Available in gold or silver colour to match any setting.
With childhood whimsy. Colourful but not too garish.
Deep, refreshing sleep on hot nights. Transfers warmth away from your head, face & neck.
Placemats with trendy floral motifs. Lastingly beautiful and robust, a friend for every day.
