Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Decorative planter in the summer; an impressive fire bowl for autumn and winter.
Ambient light, rich 360° sound and cool drinks – all from a fantastic design object.
The planters of professionals: Air-permeable high-tech fabric instead of plastic.
A highly popular gathering point. Specifically designed for colourful butterflies.
More ergonomic, a better impact and less effort. With a powerful root saw.
A traditional campfire – in modern, Danish design. Safe, beautiful and stable.
“Fireflies” in a preserving jar softly light up the darkness.
Ingenious plastic design: Just pop it in place and fill it up.
Exceptional garden decoration. And a perfect refuge for finches, tits & other birds.
During the day it’s a refreshing sunshade. At night an enchanting starry sky.
The letterbox made of stainless steel in envelope form. Chic eye-catcher instead of boringly smooth.
Beautiful linen for indoors and outdoors that creates a holiday feeling. Made of 100% cotton – hard-wearing and stain repellent.
Ingenious sensor control astonishes your guests and provides atmospheric dimmable light.
Gorgeous firepit in wheelbarrow design. Made of sheet steel, oak and rustproof V2A stainless steel.
Practical home for your garden hose. And a stylish eye-catcher at the same time.
Highly effective beer trap for slugs and wasps.
The fascinating spectacle of real flames – safely behind glass.
Brilliant crystal glass in a classic cylinder shape. Base and edge luxuriously adorned with silver plating.
Modern design. The 19.7" high stainless steel stand deters cats and other predators. UV and weather resistant.
Possibly the largest wind chime on the market. Certainly one of the finest in terms of contemporary design.
With this ingeniously versatile chair, you can relax or train your abdominal muscles.
Premium pond vacuum cleaner: Saves up to 30% in cleaning time and delivers up to 50% greater suction.
Robust enough for outdoor use, soft enough for bare feet.
Beautiful everlasting soap bubbles – made from iridescent glass. For use indoors and out.
Lovely soft fleece and wonderfully warm: Ideal for either one person or to share.
Protects your table from scratches and stains. Available in gold or silver colour to match any setting.
Swedish designer garden art to make you smile. Stone-look. Hand-finished & hand-painted.
Practically life-size with a beautiful patina. An exquisite eye-catcher all year. In weatherproof aluminium.
Easy and accurate edging. Patented plug-in system. Made of durable plastic with 30% wood content.
Superbly hand made. A focal point for your garden, terrace or balcony. Height adjustable.
Ingeniously simple drip irrigation system for your plant pots. Easy to set up.
Luxurious towels. Innovative "AirDrop®" technology makes them nearly twice as thick - and they stay that way.
Typically Provencal: Olive patterned table linen. 100% cotton - but 100% hardwearing.
Scandinavian Design. Interior Innovation Award 2014. ‘Special Mention’ at the German Design Award 2015.
Practical. Stylish. Eco-friendly. 100% waterproof and virtually indestructible.
The light is created purely by daylight. Original by Cazador-del-sol, made in Germany.
