Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Pool & Terrace
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Terrace Fireplace
A stylish fireplace. A cosy wood fire. And the favourite place to be on your terrace.
Telic Recovery Sandals
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
Fiam Folding Chair or Footstool
Beautiful Italian design. And foldable: Perfect garden chair for terrace, garden, pool, ...
XXL Three-legged Sunbed
Extra high, extra long, extra wide. XXL aluminium three-legged sunbed for extra comfort.
Aluminium Stool
Both a versatile basket and a comfortable, elegant stool. Made of beautiful bronzed aluminium. By Philippi.
Lantern Sea of Lights
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
LED Lamp, Speaker and Cooler Synergy Pro
Ambient light, rich 360° sound and cool drinks – all from a fantastic design object.
Multi Design Bucket
Sophisticated, stylish vases: Robust lidded buckets in award-winning groove design.
“Starry Sky” Sun Awning
During the day it’s a refreshing sunshade. At night an enchanting starry sky.
2-in-1 Multifunctional Chair
With this ingeniously versatile chair, you can relax or train your abdominal muscles.
TWINKLE LED Outdoor Candles
Moving flame plate allows the candlelight to dance naturally. For inside and outside.
FireGlobe Fire Bowl
A traditional campfire – in modern, Danish design. Safe, beautiful and stable.
Woven Olive Table Linen
Beautiful linen for indoors and outdoors that creates a holiday feeling. Made of 100% cotton – hard-wearing and stain repellent.
LED Lantern
Ingenious sensor control astonishes your guests and provides atmospheric dimmable light.
Fire Bowl with Grill Function “Barrow”
Gorgeous firepit in wheelbarrow design. Made of sheet steel, oak and rustproof V2A stainless steel.
Plaited Door Mat
Robust enough for outdoor use, soft enough for bare feet.
Wonder Blanket®
Lovely soft fleece and wonderfully warm: Ideal for either one person or to share.
AirDrop® Towels
Luxurious towels. Innovative "AirDrop®" technology makes them nearly twice as thick - and they stay that way.
Beach Sandal Doormat
Once created for colourful beach sandals. Now a stylish doormat.
Lorry Tyre Basket
Practical. Stylish. Eco-friendly. 100% waterproof and virtually indestructible.
Step Protector, Set of 3
Elegant, secure protection for outdoor stairs. Attractive wrought iron look.
