
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Fireplace Masaya
Artful steel column with patina. Perfect as a sculpture – and as a fireplace.
- A fire column of elemental power and beauty.
- Emits cosy warmth all around the terrace.
- Weather-resistant structural steel with patina finish: Long-lasting beauty without special treatment.
- Gift service
- Secure shopping
Fireplace Masaya
Artful steel column with patina. Perfect as a sculpture – and as a fireplace.
- A fire column of elemental power and beauty.
- Emits cosy warmth all around the terrace.
- Weather-resistant structural steel with patina finish: Long-lasting beauty without special treatment.
- Gift service
- Secure shopping
Artful steel column with patina. Perfect as a sculpture – and as a fireplace.
Eye-catching and wonderfully warm. Suitable for outdoor use all year round. For garden and terrace.
A fire column of elemental power and beauty.
Burn firewood in the spacious firebox. Shaped like the vent of a volcano, the large, teardrop-shaped opening offers a great view of the crackling fire. No slow or smouldering fires here as the tall fireplace ensures optimal airflow. Fiery blazing flames dance up and down and create a beautiful interplay of light over the entire column. The colour of the exterior is especially lively as the heat generated causes the rusted COR-TEN steel to darken. During cooling it returns to its original colour.
Emits cosy warmth all around the terrace.
The tall column is ideal for placing in the midst of your terrace, garden etc. Thanks to the large opening, the firewood can be piled up for optimum performance, and makes adding logs easy, even when the fireplace is lit. There’s no need anymore for blankets, and you can enjoy the outdoors for hours on end.
Weather-resistant structural steel with patina finish: Long-lasting beauty without special treatment.
1.6mm thick COR-TEN steel makes the fireplace stable and almost indestructible. Exposed to the weather, a barrier layer is formed on the steel over time, which enhances the precious patina effect and prevents further corrosion. Base plate and column are firmly welded. All edges are carefully smoothed. Size 120cm (47.2") H, 35cm (13.8") diameter. Opening firebox: 29 x 50cm (11.4" x 19.7") (W x H). Weight 15kg (33.1 lbs).
