Pro-Idee

Goodbye but not Farewell ...

As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.

Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.

Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!

Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.

Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).

Brazier

Impressive campfire. Up to 2 hours of residual heat after the embers have faded.

Impressive campfire. Up to 2 hours of residual heat after the embers have faded.

CeraFlam® is a brazier, heat storage unit and heater in one. Use almost anywhere.

Unlike other fire baskets, this brazier has a fire chamber made of weatherproof CeraFlam® ceramic. It stores heat like a firebrick, slowly releasing warmth into its environment. The ceramic gives off a cosy glow for hours, long after the fire has gone out.
Triple (!) heat and storage capacity compared to similar steel fire baskets.
Simply place the 4 CeraFlam® elements (23-70mm/ 1" - 2 ¾" thick) into the robust stand. A high proportion of cordierite - a mineral also used in baking stones – gives them excellent thermal properties. Cordierite’s grid-like structure allows it to absorb large amounts of energy: Approx. 1,200j/kg compared to 400j/kg for steel. So naturally heat is also released much slower.
The same heating power with less wood consumption and a good, clean burn.
Four fine gaps allow less air to reach the  fire than an open basket would. As a result, combustion is slower and more controlled.
The elevated cone heats its surroundings.
The rust-free stainless steel 3mm V2/A frame elevates the fire pit above the ground. It is like sitting around a tiled stove, eliminating the need for a blanket. At an ambient temperature of 15°C, the brazier burned 5kg (11 lbs) of wood over a 2 hour period. Even after the fire had gone out, the residual heat was still tangible withing a 2 to 3 metre (6ft5" to 9ft8") radius for around 2 hours.
Robust enough for outdoor use year round.
The hard-fired ceramic will not flake and retains its beautiful ochre colour. Gaps between the cone elements prevent moisture from collecting. However, it should be stored where frost can’t affect it.  
Simple to clean. Easy to move.
Lift the ceramic lid in the base using the stainless steel poker (included) and place a bucket underneath to catch the ash. For transport simply remove the 4 CeraFlam® elements from the stand. Instructions included. Measures 46 x 55cm (18" x 21 2/3") (H x W). Weighs 24.5kg (54 lbs). Made in Germany.
Incredibly easy to empty: Simply use the included poker to lift the lid in the base so ash can fall through.

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Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.

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