Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Display. Contain. Store. Sort. Separate waste – and even sit comfortably.
Bright white teeth using the professionals’ method, comfortably at home.
Extra-large mirror surface. Optimum illumination. Elegant, flat design. For perfect make-up at home and when travelling.
Pleasant kneading massage like from a masseur. At your desk, while travelling, in the shower, etc.
Luxury for your teeth: Optimum care and whitening – in a high-quality travel set.
Stylish and conveniently to hand. By Decor Walther, supplier of high-quality bathroom accessories.
Elegant, glare-free and ingeniously portable. Bright, directed light where and how you need it.
An aura of luxury. A magnificent splendour of the finest origin. In elegant Rosenthal porcelain.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
Hygienic and safe: Bacteria, viruses and germs won’t stand a chance. Perfect for both at home and on the go.
This superior hair tool dries, brushes, straightens and styles in one step.
The new generation of bathroom scales. In addition to weighing, it can even measure a person’s size.
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
The versatile BOA shelf: Keeps guest towels and soaps handy or shows off wine bottles in a skilful way.
Fascinating, battery-operated interplay of light. Great fun for both indoors or outdoors, the ultimate pond or pool accessory.
An explosion of colour that cleverly combines stripes with squares. Always an exclusive eye-catcher.
Much more elegant and comfortable: Washable bath pillow creates a soft spot for your head.
100,000 micro pulses per second lift eyebrows and stimulate blood circulation.
Ultra-compact and wireless: The 2-in-1 hairstyler at home and on the go.
Sleek, clean shape. Eternally beautiful, robust and easy to care for.
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.
Jewel of the Baltic Sea. Selected, natural ingredients cleanse, nurture and refresh the skin.
Perfect to combat tobacco smoke, kitchen odours, plastic fumes, etc.
The ingenious Roxy Pocket Shaver: Hardly bigger than a lipstick. And the eyebrow razor in a discreet mascara design.
Incredibly soft, absorbent and quick-drying – featuring an antibacterial finish.
Simple, clean award-winning design and elegant coating characterise the hip new look.
The silicone toilet brush from the British designer Joseph Joseph.
Quite hard to find on a global scale – yet a traditional classic in Italy.
Saves money. Environmentally friendly. Always ready to use.
Triple milled. With precious lemon oil. From the supplier to Her Majesty, The Queen.
Stylish, comfortable and weatherproof – the perfect chair for indoors and outdoors.
Safety can be this beautiful. Simply stick them on - last for up to 2 years.
Robust enough for outdoor use, soft enough for bare feet.
Luxurious towels. Innovative "AirDrop®" technology makes them nearly twice as thick - and they stay that way.
Smart organiser. Multi-level tray. And handy shelving with practical storage space.
A stylish addition to your bathroom: The laundry basket shaped like an amphora.
Award-winning design. Clever concept. (And a very reasonable price.)
