
Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Bathroom Series Stone
Premium bathroom accessories: Award-winning design made of synthetic granite – hygienically seamless and non-porous.
- Minimalist shape.
- Prized composite – rich in natural minerals and hygienically homogeneous.
- Eye-catching on their own. Yet also the perfect co-ordinated ensemble.
- Gift service
- Secure shopping
Bathroom Series Stone
Premium bathroom accessories: Award-winning design made of synthetic granite – hygienically seamless and non-porous.
- Minimalist shape.
- Prized composite – rich in natural minerals and hygienically homogeneous.
- Eye-catching on their own. Yet also the perfect co-ordinated ensemble.
- Gift service
- Secure shopping
Premium bathroom accessories: Award-winning design made of synthetic granite – hygienically seamless and non-porous.
Sleek, clean shape. Eternally beautiful, robust and easy to care for.
Minimalist shape.
Clear design without embellishments. The functional elements such as swing lid and brush cover are perfectly integrated. Chromed stainless steel contrasts brilliantly with the matt synthetic granite. Protective layer on the bottom prevents scratching.
Prized composite – rich in natural minerals and hygienically homogeneous.
Once fully hardened, the synthetic granite retains its stable properties, colour fidelity and resistance to heat, chemical and mechanical influences. The non-porous and seamless surface feels wonderfully smooth. In addition, microorganisms, bacteria, and dirt won’t easily stick to the surfaces. Therefore, these accessories are kept hygienically clean without effort.
Eye-catching on their own. Yet also the perfect co-ordinated ensemble.
The 6-litre waste bin with a stainless steel swing lid measures 30cm (11.8") H, 18.5cm (7.3") diameter and weighs 2.6kg (5.7 lbs). Toilet brush with bristle cover and 22cm (8.7") polished stainless steel handle. Measures 51cm (20.1") H, 8.5cm (3.3") diameter. Weight 1.4kg (3.1 lbs). (Black plastic brush also available at Pro-Idee.) Bathroom Tumbler: 10cm (3.9") H, 8cm (3.1") diameter. Weight 0.3kg (0.7 lbs). Soap dish: 11.5cm (4.5") diameter, weight 0.2kg (0.4 lbs). All items in white. 100% recyclable. Made in Europe.
