Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Glasses & Jewellery - Pro-Idee Fashion Classics
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The leaf of the world’s oldest tree. Cast in 925 sterling silver.
Mountaineers once made the glacier glasses a cult item. Now they’re making a comeback.
The glamorous key fashion item in cat-eye look. By JOOP! Sunglasses in gold/gold.
Perfectly set: Precious brilliant cut solitaire in a puristic delicate cable necklace.
The eye-catcher that has endured a whole generation: John Lennon’s cult glasses.
The sophisticated necklace with 925 silver vario-clip and interchangeable bead made of precious Murano glass.
Venetian splendour: Shimmering white gold, embedded in luxurious Murano glass beads.
Goes with any outfit: The bracelets by Altesse, France.
Gemstone bracelet made from rare Tibetan agate: Each bead is unique. By langani.
Finally better vision when driving at night. By Eagle Eyes®, USA.
Fashionable ethnic jewellery, elaborately hand-made, with Brazilian lucky charms.
NASA technology: 100% UV protection. But still rich in contrast and high in definition.
The world’s oldest illustration of the cosmos. Made like the 3,700 year old original.
Designed and manufactured in London. Finished with sterling silver. By Robert Tateossian.
Over 40m years old – and captured in this delicate necklace. The amber heart – a sign of everlasting love.
