Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
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Trendy. Casual. Versatile and timeless. The oversized cardigan from the young knit & it label ZOE ONA.
The distinctive poncho waistcoat made of pure virgin wool. By T-Jacket.
A proven success for more than 10 years. And it’s still a hot fashion trend.
High fashion with the feel of home wear: Denim look trouser suit by T-Jacket.
As elegant as a business shirt. As warm as a fine knit jumper. As comfortable as a T-shirt.
Warm felted wool: Traditionally weatherproof like high-tech fabric, but much more stylish.
Probably your most casual (and maybe most sophisticated) pocket square made of finest cashmere.
A wonderfully personal gift: Luxurious micro string by Lucky Cheeks. Elaborately hand-made in Germany.
The exceptional, fashionable beret. Knitting along the edge with prominent ribbing. From Mayser.
Today a fashionable teddy bear coat, tomorrow a timeless lambskin classic. By Wunderfell.
Hoody, top with 3/4-length sleeves and jogging trousers in casual clean chic. By Cornelie Weiss, Düsseldorf.
Luxury made in Italy – at a surprisingly affordable price. By Chiara Fiorini.
Wonderfully warm and yet never bulky. Timelessly clean-cut and yet unmistakably feminine.
The perfect jeans belt is made of rugged cowhide. Tanned and refined in Tuscany.
Authentic tartan shirts are rarely this fine and light. Tailored with great attention to detail by Dorani.
The leaf of the world’s oldest tree. Cast in 925 sterling silver.
Much better than pure synthetic fibre: Rare, silky-soft viscose fleece. Cuddly soft. Anti-static. Crease-free.
Slim last. Trendy sneaker sole. Premium quality from Pajar® of Montreal/Canada.
Made of delicate tulle jersey. Weighs only 176g (6.2 oz). By Fuzzi, Italy.
Knitted from merino wool into a subtly tailored style. With scalloped hem and vertical seams.
Much smoother (and at the same time more durable) than the currently trending cloth flat caps.
One of only 13 pieces from the small, fine collection of Wunderfell, Munich.
Mountaineers once made the glacier glasses a cult item. Now they’re making a comeback.
Fashion update for the wax jacket: Shorter length style. Reinforced shoulders. Lots of pockets …
Simple yet eye-catching at the same time: Pure and clean style three-piece made of soft wool jersey.
Rare find: These moleskin winter trousers. Velvety soft and nearly windproof. Made from breathable cotton.
One that doesn’t add any bulk despite the fashionable ribbed fabric and winter style. By SLY010, Berlin.
Now bang on-trend: Classic workwear overshirt. Latest trend: Lighter thanks to rare alpaca wool.
How does exquisite cashmere become even softer, even warmer? Simply add hot water.
Perfectly tailored for the female figure: Feminine chinos in trendy check pattern. By Mason's.
With 3D massage nubs incorporated. A great match: The “air control” bra. By Anita Active.
30-fine-gauge knit made of Pashmina cashmere and silk. By Pashma, India.
A new feel-good climate thanks to fine yak’s wool: Slippers are rarely this soft, light and warm.
Latest edition: Now with ultra-thin, soft warm neoprene lining. By Aigle, since 1853.
Sporty streetwear or stylish sportswear? Both! By Dutch fashion press favourite, Goldbergh.
Flattering design. Suitcase-friendly material. Good price. The jersey dress from KD-Klaus Dilkrath.
Fashionable makeover for the classic check suit: New colours. Masculine cut. Soft jersey.
Meet a good old friend. And forget that shirts always need ironing.
On-trend peaked cap. Neck warmer. Mouth and nose protection. By Loevenich.
With a dash of warm wool. The collar can be turned down to give styling options. By Hannes Roether.
Timeless design with a top-class finish from Hannes Roether/Germany.
Typical: The fashionably sophisticated Brit-chic style. Atypical: The pleasantly affordable price.
Long searched for, finally found: Few waistcoats are this elegant and comfortable. By Hannes Roether/Germany.
