Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
The best time for warm fashion classics - Pro-Idee Fashion Classics
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Original Thompson Camel Modern pattern. Pure lambs wool. Made in Scotland by Lochcarron.
Much classier, much more feminine and warmer than other mittens. From Shepherd.
Soft and light, despite trendy coarse look. Platform boots by Werner. Made of vegetable tanned leather.
Almost 300g (10.6 oz) lighter than other leather walking shoes. Waterproof thanks to Gore-Tex®.
Bang on-trend design. Super soft leather. Light, insulating TPR sole. By Werner.
A fashion revival of a cult classic. The sixties curling boot – now a mere 11 ounces.
Invisible compression support, now also nice and warm for the winter.
A rare luxury indeed: Dreamy soft, thick socks made of 100% 2-ply cashmere. Treat your feet after a hard day.
2019/2020 winter favourite: The cheetah pattern coat from the brand with the best fake fur – molliolli ECO-FUR.
Rare combination: The stylish trend coat that protects perfectly against rain. By HappyRainyDays.
The classic duffel coat. But fashionably soft and lightweight. And even reversible.
Breathable, softshell fabric that’s wind and waterproof. Danish design. Functionality is rarely this stylish.
Rarely does a pullover combine so many exciting structures. Made in England. By Peregrine.
Felted wool as you’ve never experienced it before: Superbly light and soft.
Gently flowing. And fashionably elegant.
Hard to find: Slimline, lightweight knitwear among the fashionable chunky knit pullovers.
Your most important travelling companion. A pullover weighing only 7oz.
A rare find: Luxurious pullover made of 100% camel hair. Spun in England. Knitted in Europe.
Warms without being bulky: The perfect shirt under slender blazers and jackets.
The first kidney warmer featured in fashion magazines. By kidneykaren, Berlin.
Thanks to softshell these trousers are slim, light and still warm. And good looking, too.
Beautifully warm, but still pleasantly lightweight – the jeans for winter.
Warming Polartec® fleece – styled like elegant leather gloves. By Loevenich, Germany.
Wonderfully soft and warm. Also ideal for sensitive skin. Hat and scarf made of fine camel hair.
Pleasantly soft, but nevertheless resilient. Fashionably colour blocked. Still “Made in Ireland”.
Luxury gloves by Dents. Made from original Harris Tweed and rare buckskin.
The premium winter boots from Sweden. Optimal cold protection up to -50(!)°C.
A work of art made in the Andes from 100% alpaca. Hand-knit in 28 colours. This mosaic is not laid but knitted.
Downy. Lightweight. Greatindoors and under jackets. By Clark Ross, the alpaca specialist.
The natural look of cotton. The features of hi-tech fabric. Windproof. Waterproof. Breathable.
Sports jacket by Steinbock®/Austria, outdoor specialist since more than 80 years.
The 670g (23.6 oz) light winter leather jacket by the German maker Heinz Bauer.
The timelessly beautiful winter leather jacket – a purchase to last a lifetime.
Warm without lining. Wind repellent without the use of chemicals.
Thanks to softshell these trousers are slim, light and still warm. And good looking, too. By CMP.
