Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Electrical appliances - Pro-Idee Cuisine
Great design, great technology and a great price. Durable quality by WMF.
Your kitchen music centre: Stylish, exceptionally versatile and with a powerful sound.
Award-winning breakfast series in premium quality from Novis, Switzerland. Iconic design. Rock-solid processing. Technical perfection.
Professional technology, an award-winning design and a great price.
Modern pour-over technology: For aromatic filter coffee as if made manually.
For perfect and evenly golden-brown popcorn that everyone loves.
Premium combination microwave with modern inverter technology, ceramic reflector base and grill. At a very good price.
Homemade lump-free yoghurt and cream cheese with an even consistency.
The technology of professional food dehydrators – now also available for home use.
Roasts, bakes, braises, dehydrates, grills, gratinates, toasts, heats up. Healthy, low-fat and low-calorie.
With 6 pre-installed programmes and integrated core thermometer for perfectly grilled food.
Everything you would expect from the perfect filter coffee maker. At a very good price.
Ultra-compact slow juicer with extra-large filling opening for whole fruits.
Ready in 5 (!) seconds; For 1 cup or up to 2.7 litres of hot water.
Solid full-metal housing. Three speed levels. With battery for up to 20 minutes of continuous operation.
The test winner among sous vide sticks. Great functionality. Great accuracy. Great safety.
The high-performance technology of an expensive hand blender at an affordable price.
Fully equipped to professional standards. Co-developed by celebrity chef Johann Lafer.
The perfect complement to your portafilter machine. And for aromatic fresh filter coffee.
Perfect for frying, grilling, baking, toasting, defrosting, warming up.
Ingenious combination: Hand mixer and hand blender in one. By Solis, Switzerland.
Constantly measures the core temperature. Automatically adjusts grilling time and temperature. And advises you of the optimal resting period.
The professional belt grinding technique – now also at home.
Comfortably within reach for everyone: The swivelling classic Swiss raclette.
Finally, a raclette grill large enough for parties of up to 12 people.
The compressor run ice cream maker with the same cooling features as larger commercial appliances.
At the push of a button instead of a show of strength: The high-tech corkscrew from Peugeot.
A rare find: A microwave with grill, hot air and modern inverter technology.
Presses seeds, nuts and kernels purely by mechanical means. Without heat.
Fun cooking for every palate: Raclette, table-top grill, mini wok, pizza and crêpe baker in one.
High-tech in stainless steel. With precise sensor control, extra-large slots and automatic motorised lift.
Rustproof, hard chrome-plated and hollow ground. Slides smoothly through hard and soft food.
Much more precise: The induction hob with 12 finely graduated temperature settings. Even at low temperatures.
Great features. Great processing. Great price. No spilling or dripping. Easy to clean.
Bake deliciously fresh waffles exactly as you like them. Without hot surfaces and without the risk of burning.
State-of-the-art stainless steel kettle with 7 temperature settings (instead of just 3-5).
Everything you would expect from a good slicer. Economical. Maintenance-free.
