Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Natural Living - Pro-Idee Concept-Store
Snuggle up in the softest throw blanket. Wonderfully light against the skin.
The ideal combination of a classic, fine feather pillow and the pure scent of the mountains.
Sustainability can be so soft and cuddly. The knitted blanket made of recycled PET bottles.
Composed with the expertise of the master soap makers and perfumers from Marseille and Grasse.
Wellness for four-legged friends: Cosy cushion bed with sheep’s wool and natural Swiss stone pine.
Flowers of everlasting beauty. As an elegant bouquet as though tied by a florist.
Basket trend 2020: Flexible basketry made of recycled paper. High quality, handmade, durable and sustainable.
3 wooden strips. 12 fine columns. Countless possibilities to arrange photos and more.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Once just for children, now for adults in teak and leather - Denmark’s legendary elephant mobile.
Lavish splendour of everlasting beauty in the most beautiful combination of colours of soft yellow and pink.
Reusable fresh nets instead of plastic bags. Environmentally friendly, breathable, flexible.
A rare table linen with a sophisticad linen look and fully easy-care. And pleasingly affordable.
Unique work of art. The olive ash grain is as unique as a fingerprint.
Timelessly elegant, simple design. Much more beautiful than plastic or cold metal.
Smart organiser. Multi-level tray. And handy shelving with practical storage space.
Your feathered friends - as enchanting napkin rings made of wood, handmade.
Hand-printed with filigree botanical motifs.
Bang on-trend: Your personal gallery of pictures, objects, souvenirs, ...
Prize winning design: Three oak boars are now transformed into an exceptional tray.
Design item, seat, adorable housemates: Life-sized sheep sculptures.
Folding table made of fine birch wood. Stable, mobile, versatile. Hand made in Italy.
Unique serving platter made from petrified wood, 20 million years old.
Cosy and pretty – hand-felted hot water bottle made from 100% Merino wool.
As cosy and lightweight as fleece - yet made of pure silk. A delight against your skin.
