Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
Garden - Pro-Idee Concept-Store
Beautiful Italian design. And foldable: Perfect garden chair for terrace, garden, pool, ...
Superbly soft fleece envelops you with softness and warmth like a cocoon. Without slipping off.
The design version of the popular beach bat and ball classic. Carefully handmade in Spain.
Fascinating, battery-operated interplay of light. Great fun for both indoors or outdoors, the ultimate pond or pool accessory.
The latest generation of mini-torch. Smaller, lighter and even more powerful.
Inflates airbeds, dinghies, swimming animals, ... Lights a barbecue and indoor fire. Removes air from vacuum garment bags.
Convenient, economical and efficient. Enormous 2.5-litre (!) water reservoir.
Finest, white bathroom ceramics for your feathered guests. Elegant design by Eva Solo, Denmark.
The better garden waste bag: With solid bottom and pop-up function. Stable, extra strong and durable.
Both a versatile basket and a comfortable, elegant stool. Made of beautiful bronzed aluminium. By Philippi.
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
Lighter than real stones. More durable than wood.
These seed bombs will transform barren spaces into flower-filled meadows in 4 to 8 weeks.
Clean garden crevices in record time. With one movement, without bending and without scratch marks on the tiles.
Comfortable raised form: The raised bed triples the usable area. High-quality construction, made in Germany.
Nesting aid for endangered beneficial insects. Handmade in Germany.
These lanterns are a beautiful highlight that embellish your garden all year round.
Highly efficient solar light. Small art object. And a meaningful social project.
Ambient light, rich 360° sound and cool drinks – all from a fantastic design object.
The letterbox made of stainless steel in envelope form. Chic eye-catcher instead of boringly smooth.
The light is created purely by daylight. Original by Cazador-del-sol, made in Germany.
Marks and seals open bottles of beer, soft drink, juice, ... Perfect for parties at home, with your club or in the garden.
Stores reserve energy for up to 12 nights. Functions independent of mains current and weather.
Bright light at any time – independent of cable, power and weather conditions.
Turns kinetic energy into heat with each step. Swiss quality product.
Healthy and relaxing like walking barefoot. Handmade in Germany.
High quality bonded leather: Waterproof, stain resistant and permanently beautiful.
Abundant green, beautiful flowers and a rich harvest: Space-saving on five levels.
Placemats with trendy floral motifs. Lastingly beautiful and robust, a friend for every day.
Renaissance of a classic: Transforms your seating/dining area into a wonderfully beautiful and comfortable space.
