Goodbye but not Farewell ...
As a result of the Brexit, Pro-Idee is temporarily closing its UK online shop (www.proidee.co.uk) until further notice. We apologise for the inconvenience. Everything you might want to know about the situation is to be found in the FAQs below. It will surely help you navigate through this change and answer the most frequent questions you might ask yourself regarding ordering, shipping, delivering and many other areas which are impacted by the closing of our online shop. As we remain committed to curating a unique selection of high quality products, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop if you wish to have your order delivered to an address outside the UK. We thank you for the continuous support throughout the years and we hope to be able to reopen our UK online shop in the near future.
Why is it no longer possible to order from the UK?
Pro-Idee brings your orders in from the Continent. Due to the new import regulations in connection with Brexit, we are currently unable to make deliveries. We very much hope to be able to supply the UK market again shortly. Please visit our website from time to time for news.
What is the ultimate date for my order?
Unfortunately we do not accept any more orders for deliveries to the UK at the moment. Any possible backorder has been cancelled. Should you have made any payments, these have been refunded. For orders with delivery addresses outside the UK, please visit any of our other Pro-Idee websites: www.proidee.de, www.proidee.fr, www.proidee.nl, www.proidee.at or www.proidee.ch. We will be happy to accept and carry out your orders!
Will I still be able to get support from Pro-Idee customer service?
Our service team is here for you and will be happy to assist you with any queries. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
How can I return my goods?
Your statutory right of withdrawal applies to all orders placed by 02 December 2020. For a hassle free processing of your returns please ship your goods to Pro-Idee,Woodview Road, Paignton, TQ4 7SR by 24 December 2020 at the latest.
What if my Pro-Idee product develops a fault within the guarantee period?
Our customer service is in place for you to help – even far into 2021. Please contact us by mail to info@proidee.co.uk or phone us on 0844 846 50 50 (Monday – Friday: from 09:00 a.m. to 05.00 p.m.).
At Home - Pro-Idee Concept-Store
Once a pioneer of unconventional comfort, today an extremely elegant classic. Original by Cuero/Sweden.
Both a versatile basket and a comfortable, elegant stool. Made of beautiful bronzed aluminium. By Philippi.
Finest ceramics from Denmark: The right vase for every bouquet, every season.
Made of robust powder-coated stainless steel. Convenient lightweight piece without a handle, ideal for small spaces.
A fascinating effect. And an atmospheric eye-catcher indoors and outdoors.
Ultra-compact and wireless: The 2-in-1 hairstyler at home and on the go.
Elegant, clean design. Well thought-out layout. By Joseph Joseph, London.
Sleek, clean shape. Eternally beautiful, robust and easy to care for.
An aura of luxury. A magnificent splendour of the finest origin. In elegant Rosenthal porcelain.
The unadulterated beauty of pure linen, handcrafted with ornamental iris print. By Frohstoff, Hamburg.
The battery-operated vacuum cleaner with 6x higher dirt extraction from gaps, joints and cracks.
Grab up to 9 clothes hangars at once - easily with just one hand.
Elegant, stable and portable. Ideal for the kitchen, bathroom, guest toilet.
Once just for children, now for adults in teak and leather - Denmark’s legendary elephant mobile.
Jewel of the Baltic Sea. Selected, natural ingredients cleanse, nurture and refresh the skin.
Lavish splendour of everlasting beauty in the most beautiful combination of colours of soft yellow and pink.
Highly efficient solar light. Small art object. And a meaningful social project.
The brightly coloured, iconic motif is created using a precise single-thread chain stitch technique.
A rare table linen with a sophisticad linen look and fully easy-care. And pleasingly affordable.
The ingenious Roxy Pocket Shaver: Hardly bigger than a lipstick. And the eyebrow razor in a discreet mascara design.
Practical helper and also an elegant sculpture. Made of chromed steel and leather.
Swiss pine soft toys helps children sleep deeply and peacefully.
A very rare swinging Christmas decoration. An eye-catcher in the entrance hall, living room, solarium, etc.
Turn advent into an automotive festival in 24 steps. Scale model 1:43, officially licensed.
Pouf made of finger-thick cotton yarn – finished by hand in basket weave pattern.
Worked in two layers, with elaborate star embroidery and breakthrough pattern.
A beautiful and magical light – in bang up-to-date tinted glass.
America’s unbeatable air circulator – powerful, quiet and comfortable. Now with 99 (!) speed levels, timer and remote control.
The ingenious Vario fan for every occasion. Cable free, foldable, portable.
Get to sleep more easily. In a natural way – with calming light and sound compositions.
Made of Novalon™: ultra-light, thermo-active, anti-allergenic and latex-free.
Cable-free LED light as and where you need it. Throughout the house at just the touch of a button.
Dust-free in no time. No strenuous stooping. No twisting or contorting. No ladder required.
